| New York City Winter Storm Contingency Plan Because customer safety and superior service are our top priorities, AeroMexico will do its best to re-accommodate ticketed customers whose travel has been affected by the recent New York City winter storm.
| Applies To: |
Customers with a confirmed AM ticket (series AM001-AM2999) flying to/from New York City between February 10-11, 2010. |
| RESCHEDULED FLIGHTS: |
Change Fees/
Additional Fares: |
- WAIVED if rescheduled flight is booked:
- In original class of service.
- Between same city pair as original ticket.
- For travel commencing on or before February 21, 2010.
- CHARGED if new travel commences on or after February 22, 2010.
|
Class of Service
Changes: |
Fare difference will apply, but change penalties will be waived if travel commences on or before February 21, 2010. |
| CANCELED FLIGHTS: |
| Credits: |
If travel is postponed, an MCO can be issued for the same route, valid one year from the date of issue. |
| Refunds: |
If the flight was canceled, passenger-requested refunds will be provided in the original form of payment. |
| ADDITIONAL PASSENGER COSTS: |
| |
No additional incurred passenger costs (ground transportation, food, beverage, phone calls, etc.) will be covered by AeroMexico. |
Thank you for choosing AeroMexico.
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